Bill & Bob’s Character Defect Removal Service Recovery Coffee Mug | AA Gift
Some things we can’t haul away ourselves. That’s why we keep coming back.
★ ABOUT ★
Bring a little humor to the serious business of recovery with this colorful Bill & Bob’s Character Defect Removal Service mug.
Featuring a vintage-inspired cartoon moving truck driven by Bill W. and Dr. Bob, this playful design imagines the co-founders offering “Character Defect Removal Service.” Packed with recovery references like “Happy, Joyous & Free,” “One Day at a Time,” “Easy Does It,” and “Keep It Simple,” it’s a fun reminder that we do the work, but we don’t have to do it alone.
★ DETAILS ★
• Premium ceramic with a high-gloss ORCA coating for crisp, long-lasting color
• Sizes: 11 oz, 15 oz, and 20 oz
• Color: White
• Full-wrap printed design
• Microwave and dishwasher safe
• Comfortable C-handle; great for hot or cold drinks
• Made to order and printed in the USA
★ PERFECT FOR ★
• AA members and Big Book lovers
• Sponsor and sponsee gifts
• Home-group and speaker gifts
• Sobriety anniversaries and milestones
• Fellowship friends who appreciate recovery humor
• Coffee after the meeting
• Anyone working Steps Six and Seven
★ COMMON QUESTIONS ★
Is this a good gift for someone in recovery?
Absolutely. This humorous design combines recovery principles with classic fellowship references, making it a favorite for sponsors, sponsees, and longtime members.
Who makes Recovery Swag mugs?
Recovery Swag is a sober-owned recovery brand creating gifts and daily reminders for the AA, NA, and Al-Anon communities since 2008. Every design is created by people in recovery.
Recovery Swag’s Bill & Bob’s Character Defect Removal Service recovery coffee mug is a made-to-order ceramic mug available in 11 oz, 15 oz, and 20 oz. Featuring colorful cartoon artwork inspired by Bill W. and Dr. Bob, this humorous AA gift celebrates fellowship, the Twelve Steps, and the willingness to let go of old defects one day at a time.
Shipping
Free shipping on all U.S. orders over $50. Orders under $50 ship at a calculated rate based on size and destination — you'll see the exact cost at checkout.
We also ship internationally. International orders typically arrive within 15–25 business days depending on your location and customs processing.
Estimated delivery times:
- Production: 2–5 business days (made to order)
- U.S. shipping: 3–8 business days after production
- Total U.S. delivery: 5–13 business days
- International delivery: 15–25 business days
Each piece is made to order — printed, produced, or cut just for you. This process helps us keep waste low and quality high, which means your item takes a little extra time to create, but it's worth it. You'll receive tracking info as soon as your order is ready to ship.
If you don't see a shipping confirmation, check your spam folder first — then reach out to us.
Returns
We take our low-waste mission seriously, so our return policy reflects that. But don't worry — we've got your back for the important stuff.
No-fee returns and replacements for:
- Damaged items
- Wrong product sent
- Manufacturing defects
- Item significantly different from the listing
In any of these cases, we'll send a replacement or issue a full refund at no cost to you. No hassle, no runaround.
All other returns or exchanges:
- Subject to a 25% handling fee
- Buyer is responsible for return shipping
- Sizing issues? Please check the size chart on each product page before ordering
Because our products are made to order specifically for you, we cannot accept returns for buyer's remorse or change of mind.