Shipping & Returns

Free Shipping on Orders Over $50

Spend $50 or more and shipping is on us — no hidden fees, just more value with every order. Orders under $50 ship at a calculated rate based on size and destination. You'll see the exact cost at checkout.

Made to Order, Just for You

Each piece from our shop is made to order — printed, produced, or cut just for you. This process helps us keep waste low and quality high, which means your item takes a little extra time to create, but it's worth it. Please allow 5–13 business days for delivery. You'll receive tracking info as soon as your order is ready to ship.

Damaged or Defective? We've Got You.

If your item arrives damaged, defective, or isn't what you ordered, contact us within 7 days with a photo. We'll replace it or issue a full refund — no cost to you, no runaround. Because our products are made to order, we can't accept returns for change of mind or sizing. Please check the size chart before ordering.

We Ship Internationally

Recovery knows no borders. We ship worldwide — international orders typically arrive within 15–25 business days depending on your location and customs processing.

Questions about your order? We're a small, sober-owned shop and we read every message. Reach out anytime at howdy@RecoverySwag.com.

Shipping

Free shipping on all U.S. orders over $50. Orders under $50 ship at a calculated rate based on size and destination — you'll see the exact cost at checkout.

We also ship internationally. International orders typically arrive within 15–25 business days depending on your location and customs processing.

Estimated delivery times:

  • Production: 2–5 business days (made to order)
  • U.S. shipping: 3–8 business days after production
  • Total U.S. delivery: 5–13 business days
  • International delivery: 15–25 business days

Each piece is made to order — printed, produced, or cut just for you. This process helps us keep waste low and quality high, which means your item takes a little extra time to create, but it's worth it. You'll receive tracking info as soon as your order is ready to ship.

If you don't see a shipping confirmation, check your spam folder first — then reach out to us.

Returns & Exchanges

We take our low-waste mission seriously, so our return policy reflects that. But don't worry — we've got your back for the important stuff.

No-fee returns and replacements for:

  • Damaged items
  • Wrong product sent
  • Manufacturing defects
  • Item significantly different from the listing

In any of these cases, we'll send a replacement or issue a full refund at no cost to you. No hassle, no runaround.

All other returns or exchanges:

  • Subject to a 25% handling fee
  • Buyer is responsible for return shipping
  • Sizing issues? Please check the size chart on each product page before ordering

Because our products are made to order specifically for you, we cannot accept returns for buyer's remorse or change of mind.

How to Report an Issue

If something's not right with your order, contact us within 7 days of receiving your item:

  1. Email howdy@RecoverySwag.com
  2. Include your order number
  3. Attach a clear photo showing the issue

We'll respond within 1–2 business days and get it sorted.

Lost or Damaged in Transit

If your package is lost or damaged by the carrier during shipping, we'll reship your order at no additional cost. Just reach out and we'll take care of it.

Order Cancellations

Because production begins quickly on made-to-order items, we generally cannot cancel orders once they've been placed. If you need to make a change, contact us as soon as possible at howdy@RecoverySwag.com and we'll do our best to accommodate — but we can't make guarantees once production has started.

Questions?

We're here to help. Reach out anytime at howdy@RecoverySwag.com — we're real people who actually read and respond to every message.