Bill & Bob’s Defect Removal Service Recovery Mug | AA Gift
★ ABOUT ★
Bring a little humor to the serious business of recovery with this colorful Bill & Bob's Character Defect Removal Service mug.
Featuring a vintage-inspired cartoon moving truck driven by Bill W. and Dr. Bob, this playful design imagines the co-founders offering “Character Defect Removal Service.” Packed with recovery references like “Happy, Joyous & Free,” “One Day at a Time,” “Easy Does It,” and “Keep It Simple,” it's a fun reminder that we do the work, but we don't have to do it alone.
★ DETAILS ★
• Premium ceramic with a high-gloss ORCA coating for crisp, long-lasting color
• Sizes: 11 oz, 15 oz, and 20 oz
• Color: White
• Full-wrap printed design
• Microwave and dishwasher safe
• Comfortable C-handle; great for hot or cold drinks
• Made to order and printed in the USA
★ PERFECT FOR ★
• AA members and Big Book lovers
• Sponsor and sponsee gifts
• Home-group and speaker gifts
• Sobriety anniversaries and milestones
• Fellowship friends who appreciate recovery humor
• Coffee after the meeting
• Anyone working Steps Six and Seven
★ COMMON QUESTIONS ★
Is this a good gift for someone in recovery?
Absolutely. This humorous design combines recovery principles with classic fellowship references, making it a favorite for sponsors, sponsees, and longtime members.
Who makes Recovery Swag mugs?
Recovery Swag is a sober-owned recovery brand creating gifts and daily reminders for the AA, NA, and Al-Anon communities since 2008. Every design is created by people in recovery.
Recovery Swag's Bill & Bob's Character Defect Removal Service recovery coffee mug is a made-to-order ceramic mug available in 11 oz, 15 oz, and 20 oz. Featuring colorful cartoon artwork inspired by Bill W. and Dr. Bob, this humorous AA gift celebrates fellowship, the Twelve Steps, and the willingness to let go of old defects one day at a time.
Shipping
Free shipping on all U.S. orders over $50. Orders under $50 ship at a calculated rate based on size and destination — you'll see the exact cost at checkout.
We also ship internationally. International orders typically arrive within 15–25 business days depending on your location and customs processing.
Estimated delivery times:
- Production: 2–5 business days (made to order)
- U.S. shipping: 3–8 business days after production
- Total U.S. delivery: 5–13 business days
- International delivery: 15–25 business days
Each piece is made to order — printed, produced, or cut just for you. This process helps us keep waste low and quality high, which means your item takes a little extra time to create, but it's worth it. You'll receive tracking info as soon as your order is ready to ship.
If you don't see a shipping confirmation, check your spam folder first — then reach out to us.
Returns & Exchanges
We take our low-waste mission seriously, but we also want you to love your Recovery Swag!
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. Include your order number and a clear photo of the issue.
We'll provide a replacement or full refund at no additional cost to you. This protection also applies to personalized items.
Sizing or Change of Mind
Sometimes things just don't work out! We accept eligible returns and exchanges under the following conditions:
- Contact us within 7 days of delivery.
- Items must be unused and in their original condition.
- A 25% handling fee applies.
- Customers are responsible for return shipping.
- Personalized items are not eligible for sizing or change-of-mind returns or exchanges.
Please email howdy@RecoverySwag.com before sending anything back.
For additional information, visit our Shipping & Returns page.